Privacy Policy
Effective Date: 15/09/2025
Pipe and Fitting Inspection Services (Pty) Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.pipendt.co.za.
1. Information We Collect
When you interact with our website, we may collect the following personal information through our contact form:
- Full name and surname
- Email address
- Telephone number
We may also collect limited technical information automatically, such as:
- Browser type and version
- Pages visited, time and date of visit, time spent on pages
- Device identifiers and diagnostic data
When enabled, we also use Google Analytics to understand how visitors use our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries submitted via our contact form
- To provide and maintain our website
- To improve our website and user experience
- To comply with legal and regulatory obligations
We do not sell or share your information with third parties for marketing purposes.
3. Legal Basis for Processing
Under POPIA (South Africa): We process personal information with your consent (when you submit a form) and to pursue our legitimate business interests.
Under GDPR (EU/EEA visitors): Our legal basis may include consent, performance of a contract, legal obligations, or legitimate interests, as applicable.
4. Cookies and Tracking
We may use cookies and similar technologies to improve website functionality and analyse usage.
If you disable cookies, some parts of the site may not function correctly.
You can set your browser to refuse all cookies or notify you when cookies are being used.
5. Retention of Information
We will keep your personal information only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by law.
6. Disclosure of Information
We may disclose your personal information if required to:
Protect the safety of website users or the public
Comply with a legal obligation
Protect and defend our rights or property
Prevent or investigate possible wrongdoing
7. Security of Information
We take appropriate, reasonable technical and organisational measures to safeguard your personal information. However, please note that no method of transmission over the internet is completely secure.
8. Your Rights
Under POPIA (South Africa)
You have the right to:
- Request access to the personal information we hold about you
- Request corrections or updates to your information
- Object to the processing of your information
- Lodge a complaint with the Information Regulator
Information Regulator (South Africa): https://inforegulator.org.za
Under GDPR (EU/EEA visitors)
If you are in the EEA, you also have rights to:
Lodge a complaint with your local Data Protection Authority
Data portability (receive a copy of your data in a structured, machine-readable format)
Withdraw consent at any time
9. International Transfers
As our website may be accessed internationally, your information may be transferred to and processed in South Africa. We ensure that such processing complies with POPIA and, where relevant, GDPR standards.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Information Officer
Pipe and Fitting Inspection Services (Pty) Ltd
13 Adcock Street, Chamdor, South Africa
Email: jerusha@pipendt.co.za
Phone: +27 81 080 1732
Contact Us
If you have any questions about this page, please contact us through the email: jerusha@pipendt.co.za